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Iridium Go Firmware Update

Iridium Go Firmware Update
A new firmware release, version 1.5.2, is now available for the Iridium GO!®. This release includes the following user experience enhancements:
  • Improved internet connection speeds.
  • Addition of time to periodic tracking messages.
  • Various other minor improvements.
While this release is not mandatory, it is strongly recommended that the upgrade be performed as soon as possible to enable the best end user experience.
The 1.5.2 firmware and the accompanying release notes and firmware upgrade instructions may be found at www.iridiumgo.com/update.

Units dispatched from G-Comm after the 24th September will have this update automatically included. 

If you would like G-Comm to perform your update for you we can do so for a modest charge. You will need to return your device to us. Cost would be £30.00 + VAT including return postage. Please get in touch if you would like to take advantage of this offer. 

Created On  25 Sep 2017 10:44 in Iridium Go!  -  Permalink
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9575 Extreme Firmware Recall

Firmware release HL17001 for the Iridium Extreme® is being pulled back from use. Any handsets that have been updated to HL17001 should have Firmware Release HL15002 loaded in its place. When HL17001 is loaded onto an Iridium Extreme with hardware build AB02 (at the end of the Part Number on the IMEI label), the device ceases to work properly, never finding the network.

You can download Firmware Release HL15002 by clicking here

The Firmware upgrades for the Iridium 9555 and Iridium 9575 PTT units are not effected. 
Created On  25 Aug 2017 9:49 in Iridium Satellite Phones  -  Permalink
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Iridium Firmware Upgrades

Iridium have announced new Firmware for their 9555 and 9575 (PTT) handheld satellite phone devices. Whilst these are not compulsory upgrades they do provide the following improvements:

Issue ID  Description
4364 Improved accuracy of reporting when SMS storage on the SIM has reached capacity.
6070 Updated startup splash screen to display a NEXT constellation satellite.
5678 Improved handset upgrade: added support for Windows 10; required drivers are now installed automatically; and the upgrade itself is faster in some situations.
3451 Added functionality to allow short codes to be stored in the phonebook, used from the phonebook, and dialed directly.
6824 Improved the translations for some non-English menu languages and added Kurdish (Sorani) as a new language option.
1726 Improved responsiveness to power button press to turn the handset off.
6223 Improved reporting of signal strength on the user interface and the AT interface.
5903 Fixed an issue where a remote DTMF button press could unmute a local handset.
6045 Use of SBD services is now permitted when no SIM card is present in the handset.
6866 Fixed an issue where Location Based Services would not work correctly after a power cycle with the charger connected. (9575 only)
5498 Fixed issue where a redialed SOS call would show "Calling %s" instead of the correct number. (PTT only)
6828 Added an alert to notify the user that the antenna should be extended when placing a push-to-talk call. (PTT only)
5284 Various minor user interface improvements in push-to-talk mode. (PTT only)
5452 Removed delay that could occur in some situations after a user initiates the switch to push-to-talk mode from the menu option. (PTT only)
5535 Fixed an issue where AT commands could not be used after switching between push-to-talk and telephony modes. (PTT only)
6852 Improved screen signal strength indications to more quickly reflect the signal strength seen by the handset when in push-to-talk mode. (PTT only)

If you wish to upgrade your firmware please download the appropriate file below.

Iridium 9555
Iridium 9575 PTT

Please note the upgrade for the standard Iridium Extreme 9575 has been withdrawn - if you have previously installed upgrade HL17001 and your phone is not working please reinstall firmware HL15002 by downloading this file

Created On  2 May 2017 10:55 in Iridium Satellite Phones  -  Permalink
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Iridium Direct Internet 3 for 9555 and 9575 Internet Use

Iridium have just announced new software to use when using the Iridium 9555 and 9575 satellite phones as a modem to connect your laptop to the internet. 

Previous software will cease to work from the 31st October 2016 so if you use this software on your laptop you will need to uninstall it and then visit https://www.iridium.com/Search?qry=direct+internet. Download the appropriate version of Iridium Direct Internet 3 Installer and the User Manuals (2 downloads) and install on your device. 

Windows 10 does not yet support Iridium devices so it will not work for that Operating System.  We expect that Windows 10 will be supported within the next 6 months (Q2 2017). 

Benefits for users

The new Steelhead solution greatly improves the acceleration performance of Direct Internet.
  • Time for data transfers is compressed even further, especially for larger files.
  • Binary data may be transmitted – this was not possible with Slipstream.
  • Browsing is made faster although it depends on the site (how much compression is possible).
Created On  29 Sep 2016 15:55 in Iridium Satellite PhonesGeneral  -  Permalink
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Iridium Go Presentation

Iridium Go Presentation We were invited to the Cruise Association Blue Water seminar to discuss the Iridium Go device. 

If you would like a PDF copy of the talk you can download it here - All you need to know about the Iridium Go

Please note - the information provided in this presentation was accurate on the 20th August 2016. Changes to the device and pricing may have occurred since then. Please contact us for updated details 

Created On  21 Aug 2016 0:30 in Iridium Go!  -  Permalink
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Iridium Go and Gmail Users

Iridium Go and Gmail Users

Great news for Iridium Go and GMail users - A new App for the Go called OneMail quickly compresses the emails from users’ Gmail accounts and downloads them onto their smartphone or tablet. OneMail is available in the iOS App Store and Google Play™ marketplace.

As a special promotion, G-Comm customers will be able to use it for two months free of charge when they enter code IRONEPROMO upon registration here - http://ironepromo.ocens.com/.

Created On  1 Jun 2016 18:21 in Iridium Go!  -  Permalink
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